At 4Core Insurance, we believe that trust begins with transparency.

4Core Insurance is powered by KRM Intelligence, a technology company focused on bringing truth, structure, and intelligence to evidence. Our technology uses AI and structured evidence analysis to help organisations make informed decisions based on verified information.

This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, use our services, communicate with us, or interact with technology powered by the 4Core AI Engine.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

4Core Insurance is a technology-driven insurance platform developed by KRM Intelligence.

Our technology is designed to help organisations analyse evidence, identify inconsistencies, support verification, and improve decision-making.

The 4Core AI Engine processes structured and unstructured evidence to provide measurable insights while supporting responsible and secure handling of information.

For the purposes of this Privacy Policy, references to “4Core Insurance,” “4Core,” “KRM Intelligence,” “we,” “us,” or “our” refer to the relevant entity responsible for operating the website or providing the applicable service.

2. INFORMATION WE COLLECT

We may collect different types of information depending on how you interact with our website and services.

Information You Provide

You may provide information when you:

• Contact us through our website
• Request information about our services
• Submit an enquiry or support request
• Register for or use our services
• Communicate with our team
• Submit documents, photographs, reports, or other evidence
• Participate in demonstrations, consultations, or assessments

This information may include:

• Name
• Email address
• Phone number
• Company or organisation name
• Job title or professional information
• Account information
• Communication details
• Documents and files you choose to submit
• Images, photographs, reports, and other evidence
• Any other information you voluntarily provide

3. EVIDENCE AND INSURANCE INFORMATION

Because 4Core Insurance is designed around evidence-based insurance workflows, certain services may involve information contained within insurance-related documents, claims, photographs, reports, or other supporting evidence.

Depending on the service being used, this information may include:

• Claim-related information
• Photographs or videos
• Property or asset information
• Incident information
• Inspection reports
• Supporting documentation
• Metadata associated with submitted files
• Evidence used for verification or assessment

We use such information only for the purposes for which it has been provided and in accordance with applicable agreements, instructions, and legal requirements.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of visits
• Referring pages
• General usage information
• Cookies and similar technologies

This information helps us understand how our website is used, maintain security, identify technical issues, and improve our services.

5. HOW WE USE YOUR INFORMATION

We may use information we collect to:

Provide Our Services

• We use information to provide, operate, maintain, and improve our website, products, and technology.

Analyse Evidence

• Where applicable, submitted evidence may be processed through the 4Core AI Engine to structure information, identify patterns, compare evidence, and generate analytical insights.

Support Insurance Workflows

• Information may be used to support activities such as evidence verification, claim assessment, fraud-risk analysis, documentation review, and related insurance processes.

Communicate With You

• We may use your contact information to respond to enquiries, provide support, communicate about services, or send relevant service-related information.

Improve Our Technology

• We may use appropriate information and aggregated or de-identified data to understand system performance, identify opportunities for improvement, and develop our technology.

Meet Legal Requirements

• We may process information where necessary to comply with applicable laws, regulations, legal processes, or legitimate requests from authorised authorities.

6. ARTIFICIAL INTELLIGENCE AND AUTOMATED ANALYSIS

The 4Core AI Engine uses artificial intelligence and structured analysis to process evidence.

Depending on the service, AI-assisted processing may be used to:

• Structure unorganised information
• Identify inconsistencies
• Compare evidence
• Analyse photographs and documents
• Identify potential indicators of fraud or risk
• Extract relevant information
• Support evidence verification
• Generate analytical insights

AI-generated outputs are designed to support evidence-based decision-making. They should not automatically be interpreted as definitive findings without appropriate human review, context, and professional judgement where required.

We aim to develop and operate our AI systems responsibly, with appropriate safeguards around security, transparency, and the handling of information.